Terms of Service

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you, the user or client, and GHOAT LIMITED LLC, a corporation organized under the laws of the United States, with its principal place of business at 102 S 1ST St, Lake Wales - 33853-4108, Florida. By accessing our website at https://www.ghoatlimited.buzz, engaging our computer systems design and integration services, or otherwise interacting with GHOAT LIMITED LLC in a business capacity, you agree to be bound by these Terms.

If you are entering into this agreement on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not agree to all of the terms and conditions set forth herein, you must not access the website or use any of our services.

2. Definitions

For the purposes of these Terms of Service, the following definitions apply:

• Company refers to GHOAT LIMITED LLC, 102 S 1ST St, Lake Wales - 33853-4108, US, also referred to as we, us, or our.
• Services refers to all computer systems design, integration, cloud architecture, cybersecurity, managed IT, data engineering, DevOps, and consulting offerings provided by the Company.
• Website refers to https://www.ghoatlimited.buzz and all subdomains, pages, and content hosted thereon.
• Client refers to any individual or entity that engages the Company for Services, including you.
• Content refers to all text, images, code, data, files, and other materials displayed on or transmitted through the Website.
• Statement of Work or SOW refers to a mutually executed written document describing the scope, deliverables, timeline, and fees for a specific Services engagement.

3. Description of Services

GHOAT LIMITED LLC provides enterprise-grade computer systems design and integration services including, but not limited to:

• Cloud architecture assessment, design, migration, and management across AWS, Microsoft Azure, and Google Cloud Platform.
• Cybersecurity posture evaluation, threat modeling, incident response planning, and compliance framework implementation.
• Systems integration connecting legacy infrastructure, modern APIs, SaaS platforms, and custom-built applications.
• Data engineering — ETL pipeline construction, data warehouse architecture, and real-time analytics deployment.
• Managed IT services including 24/7 monitoring, help desk support, patch management, and infrastructure operations.
• DevOps consulting — CI/CD pipeline automation, container orchestration, and infrastructure-as-code implementation.

The specific scope, deliverables, fees, and timeline for any Services engagement shall be detailed in a mutually executed Statement of Work. The Company reserves the right to modify, suspend, or discontinue any aspect of the Services with reasonable notice to affected Clients.

4. Client Obligations and Responsibilities

To enable GHOAT LIMITED LLC to perform the Services effectively, the Client agrees to:

1. Provide accurate, complete, and timely information regarding their existing systems, infrastructure, and business requirements.
2. Grant necessary access to systems, facilities, personnel, and data as reasonably required for the performance of Services.
3. Designate a point of contact with sufficient authority to make binding decisions regarding the engagement.
4. Maintain appropriate backups of all data and systems prior to the commencement of any integration or migration work.
5. Comply with all applicable laws, regulations, and industry standards in connection with their use of the Services.
6. Refrain from using the Services for any unlawful purpose or in violation of any third-party rights.

Failure to fulfill these obligations may result in delays, additional fees, or termination of the engagement at the sole discretion of the Company.

5. Fees, Payment, and Taxes

5.1 Fee Structure

Fees for Services are specified in each Statement of Work and may be structured as fixed-price, time-and-materials, retainer, or subscription-based, depending on the nature of the engagement. All fees are quoted and payable in United States Dollars (USD) unless otherwise agreed in writing.

5.2 Invoicing and Payment

Invoices are issued according to the schedule defined in the applicable SOW. Payment is due within thirty (30) calendar days of the invoice date unless a different payment term is specified in the SOW. Late payments shall accrue interest at the rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is lower.

5.3 Taxes

All fees are exclusive of applicable federal, state, local, and foreign taxes, duties, and assessments. The Client is responsible for paying all such taxes, excluding taxes based on the Company's net income.

5.4 Expense Reimbursement

Reasonable out-of-pocket expenses incurred in the performance of Services — including travel, lodging, and third-party software licenses — shall be reimbursed by the Client if pre-approved in the applicable SOW or otherwise agreed in writing.

6. Intellectual Property Rights

6.1 Company IP

The Website, its Content, the Company's name, logo, trademarks, service marks, methodologies, pre-existing tools, frameworks, and proprietary software are and shall remain the exclusive intellectual property of GHOAT LIMITED LLC. Nothing in these Terms grants the Client any right, title, or interest in the Company's intellectual property except as expressly stated.

6.2 Deliverables

Upon full payment of all fees due, the Client shall receive a perpetual, non-exclusive, non-transferable license to use the deliverables created specifically for the Client under a Statement of Work for their internal business purposes. The Company retains ownership of all underlying tools, libraries, methodologies, and know-how used to produce the deliverables.

6.3 Client Materials

The Client grants the Company a limited, non-exclusive license to use the Client's data, systems, and materials solely to the extent necessary to perform the Services. The Client represents and warrants that it has all necessary rights to grant such license.

7. Confidentiality

Each party acknowledges that in the course of the Services engagement, it may receive confidential information from the other party, including but not limited to business plans, technical specifications, customer data, trade secrets, financial information, and security practices. Both parties agree to:

• Use confidential information solely for the purpose of performing obligations under these Terms and any applicable SOW.
• Protect confidential information using at least the same degree of care used to protect their own confidential information, but in no event less than reasonable care.
• Not disclose confidential information to any third party without the disclosing party's prior written consent, except as required by law.

These confidentiality obligations survive termination of the Services engagement for a period of three (3) years, or indefinitely for trade secrets.

8. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall GHOAT LIMITED LLC, its officers, directors, employees, contractors, or agents be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, revenue, data, or business opportunity — arising from or related to these Terms or the Services, whether based on contract, tort, negligence, strict liability, or otherwise, even if the Company has been advised of the possibility of such damages.

The aggregate liability of GHOAT LIMITED LLC for any and all claims arising from or relating to these Terms or the Services shall not exceed the total fees actually paid by the Client to the Company during the twelve (12) months preceding the event giving rise to the claim.

9. Disclaimer of Warranties

The Services and the Website are provided on an AS IS and AS AVAILABLE basis, without warranty of any kind, express or implied. To the maximum extent permitted by law, GHOAT LIMITED LLC disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

The Company does not warrant that the Services will be uninterrupted, error-free, or completely secure, or that any defects will be corrected. The Client acknowledges that technology services inherently involve risk and that no system can be guaranteed absolutely secure.

10. Indemnification

The Client agrees to defend, indemnify, and hold harmless GHOAT LIMITED LLC and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses — including reasonable attorneys' fees — arising from:

• The Client's use or misuse of the Website or Services.
• The Client's breach of any provision of these Terms.
• The Client's violation of any applicable law, regulation, or third-party right.
• Any claim that the Client's materials or data infringe the intellectual property or privacy rights of a third party.

11. Term and Termination

11.1 Term

These Terms remain in effect for as long as the Client accesses the Website or receives Services from the Company. Each Statement of Work shall specify its own term and any renewal provisions.

11.2 Termination for Convenience

Either party may terminate a Statement of Work for convenience by providing thirty (30) days' written notice to the other party, subject to payment for Services rendered through the effective date of termination and any early termination fees specified in the SOW.

11.3 Termination for Cause

Either party may terminate a Statement of Work immediately upon written notice if the other party materially breaches these Terms or the SOW and fails to cure such breach within fifteen (15) days of receiving written notice describing the breach.

11.4 Effect of Termination

Upon termination, the Client shall pay all outstanding fees for Services rendered through the effective date of termination. Provisions that by their nature should survive termination — including those relating to confidentiality, intellectual property, limitation of liability, indemnification, and governing law — shall survive.

12. Website Usage and Acceptable Use

When using the Website, you agree not to:

• Use the Website in any way that violates applicable federal, state, local, or international law or regulation.
• Attempt to gain unauthorized access to any portion of the Website, its servers, or any connected systems.
• Use any automated means — including bots, scrapers, or crawlers — to access or collect data from the Website without prior written authorization.
• Introduce viruses, malware, or any other malicious code that may damage or interfere with the Website's operation.
• Transmit unsolicited commercial communications or spam through any contact form or communication channel on the Website.
• Misrepresent your identity or affiliation when communicating with the Company through the Website.

13. Third-Party Services and Links

The Website or Services may include links to third-party websites, platforms, or services that are not owned or controlled by GHOAT LIMITED LLC. The Company assumes no responsibility for the content, privacy policies, or practices of any third-party services. The Client acknowledges and agrees that the Company shall not be liable for any damage or loss caused by the use of or reliance on any third-party content, goods, or services.

14. Force Majeure

Neither party shall be liable for any failure or delay in performance of its obligations under these Terms resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government orders or regulations, pandemic, epidemic, failure of utilities or telecommunications infrastructure, or cyberattacks by third parties. The affected party shall promptly notify the other and use reasonable efforts to resume performance as soon as practicable.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be resolved as follows:

1. Negotiation: The parties shall first attempt to resolve the dispute through good-faith informal negotiations for a period of at least thirty (30) days.
2. Mediation: If negotiation fails, the parties agree to submit the dispute to mediation administered by a mutually agreed mediator in Polk County, Florida.
3. Litigation: If mediation does not resolve the dispute, either party may pursue remedies in the state or federal courts located in Polk County, Florida, to which jurisdiction the parties hereby consent.

The prevailing party in any legal proceeding shall be entitled to recover its reasonable attorneys' fees and costs from the other party.

16. Modifications to Terms

GHOAT LIMITED LLC reserves the right to modify these Terms at any time by posting the revised version on this page with an updated effective date. Material changes will be communicated to active Clients via email at least thirty (30) days before they take effect. Continued use of the Website or Services after the effective date of any modification constitutes acceptance of the revised Terms.

17. General Provisions

17.1 Entire Agreement

These Terms, together with any executed Statement of Work, constitute the entire agreement between the parties concerning the subject matter hereof and supersede all prior and contemporaneous agreements, representations, and understandings.

17.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be replaced by a valid provision that most closely reflects the original intent.

17.3 Waiver

The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. No waiver shall be effective unless in writing and signed by the waiving party.

17.4 Assignment

The Client may not assign or transfer any rights or obligations under these Terms without the prior written consent of GHOAT LIMITED LLC. The Company may assign these Terms without restriction.

17.5 Notices

All notices under these Terms shall be in writing and sent to the addresses set forth herein. Notices to the Company shall be sent to: GHOAT LIMITED LLC, 102 S 1ST St, Lake Wales - 33853-4108, United States, or via email to touch@ghoatlimited.buzz.